Builder of the Month and Zone of the Year 2018-South East Melbourne
With a recent spate of IBN National Builders of the Month being medium to large size providers of homes, it is very exciting to announce our latest addition to the stable is a smaller Builder who personifies the IBN ethos of Family Business and caring for your customer whilst competently taking care of business.
A journeyman of sorts, Will Braaksma has travelled around leaving his home in NSW at the age of 17 to work on his apprenticeship in Victoria. Enduring natural growth as a Builder he subcontracted to various companies honing his skills in renovations, extensions, commercial works, houses and apartments and learned multi-skilling with the different challenges offered in each realm.
On top of Will’s construction prowess, he completed a diploma in Agribusiness Management and Business Management which also prepared him for life as the successful local Builder, not just a carpenter. One of the things Will witnessed was the larger builders tending to find themselves starting to cut corners and hence having to spend more money fixing up jobs which wasn't an efficient way of going about business. It was with this vision that Will decided he would “leave a mark” and create unique homes and truly give his clients a chance to adore their own abode and on top of that really go the extra mile to make the client happy.
It was great timing in 2016 when IBN came along and this gave Will and his wife, Crystal, who runs administration for the business, a chance to take the next step and through their product offerings, give Lifestyle Boutique a chance to compete with the volume builders without losing their unique touch and customer service.
One such current story in which we hold so proud for Will is a client who had indeed started building with a larger builder and unfortunately, work had stopped. With a loss of money, no-one seemed to care so Will had stepped in and made this personal, doing everything to help the family of 5 get into their new home and as quickly as possible. The result is more than happy clients and invitations to sporting matches, family events and family meals, obviously a great reward for such customer service and caring attitudes.
Continuing the IBN philosophy of helping the next generation, Will has his nephew working with him labouring, and with a family of 3-children, time is also taken for reflection at Church on a Sunday and they work on personal development with local sport and community groups, again the main ethos of the Independent Builders Network Community involvement.
Now with the growth coming after initial 18-months with IBN and the opportunities it has given them, The Braaksma family is making a move closer to Melbourne and will soon be opening a showroom in Drouin or Warragul (moving from Thorpdale) and they will continue to deliver unique and affordable homes, no doubt with the Braaksma Customer Service being the number one attraction.